Documentation

Legal

Outcold Solutions legal documents — License Agreement, Privacy Policy, Refund & Cancellation Policy, and Acceptable Use Policy.

This page lists the legal documents that govern your use of Outcold Solutions software and services. Each is a standalone agreement; together they form the complete legal framework for our relationship with you.

Documents

  • Software License Agreement — the master agreement that governs how you may install, use, and license Collectord and our other software products. Covers self-service Subscription Software, paid Licensed Software, and trial / evaluation licenses.

  • Acceptable Use Policy — describes what you may not do with our software and services. Incorporated by reference into the License Agreement.

  • Refund & Cancellation Policy — explains how self-service subscriptions and annual licenses may be cancelled and the circumstances under which refunds are available.

  • Privacy Policy — explains what personal information we collect through our website and our software, how we use it, with whom we share it, how long we keep it, and the privacy rights you have.

Questions

For privacy-specific inquiries, contact privacy@outcoldsolutions.com. For legal questions about these documents, contact legal@outcoldsolutions.com. For sales or contract negotiation, contact sales@outcoldsolutions.com. For anything else, see our contact page.